Terms & Conditions
Last Updated: September 15, 2026
Terms & Conditions
Welcome to Dev Pulse Innovation. These Terms & Conditions govern your use of our website and the digital services we provide. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
1. About Dev Pulse Innovation
Dev Pulse Innovation is a digital services company based in Madagascar and serving clients worldwide.
Our services include:
- WordPress Website Design
- Shopify Store Design
- SEO Services
- Graphic Design
- Social Media Management
- Digital Marketing & Ads
2. Acceptance of Terms
By accessing or using our website, contacting us, or purchasing/engaging our services, you agree to comply with these Terms & Conditions.
These terms may apply to website visitors, potential clients, and clients who engage our services.
3. Our Services
Dev Pulse Innovation provides digital services based on the requirements and scope agreed with each client.
The exact services, features, deliverables, timeline, and pricing may vary depending on the project.
We reserve the right to refuse or discontinue a service request where appropriate, including requests that are illegal, misleading, harmful, abusive, or outside our professional scope.
4. Project Requirements
Before starting a project, clients are expected to provide accurate and complete information necessary for the project.
Depending on the service, this may include:
- Business information
- Logo and branding materials
- Text and website content
- Images and media
- Product information
- Website or hosting access
- Shopify or WordPress access
- Social media or advertising account access
- Other information required for the project
Delays in providing required information or access may affect the project timeline.
5. Pricing & Payments
Project pricing depends on the type, complexity, requirements, and scope of the service.
Before starting a project, the applicable pricing and payment terms will be communicated and agreed upon with the client.
Any additional work, features, revisions, or requirements outside the agreed project scope may result in additional charges.
Clients are responsible for making payments according to the agreed payment schedule.
6. Revisions & Changes
We aim to ensure that the final result meets the agreed project requirements.
Revisions are provided according to the agreed project scope.
Requests that introduce new features, major design changes, additional pages, or work outside the original scope may be treated as additional work and may require additional charges.
7. Project Timeline & Delivery
Project timelines vary depending on the type and complexity of the project.
We will provide an estimated timeline based on the information available when the project begins.
The delivery timeline may be affected by:
- Delays in receiving required information
- Delays in receiving content or materials
- Delays in approvals or feedback
- Changes to project requirements
- Third-party services or technical issues
- Circumstances beyond our reasonable control
We will make reasonable efforts to complete projects within the agreed or estimated timeframe.
8. Client Responsibilities
Clients are responsible for providing accurate information, content, materials, approvals, and access required to complete their projects.
Clients must ensure that any content, images, logos, documents, software, or other materials they provide are legally permitted to be used.
Dev Pulse Innovation is not responsible for claims arising from materials provided by the client that infringe third-party rights.
9. Intellectual Property
Unless otherwise agreed in writing, clients are responsible for ensuring that they have the necessary rights or licenses for materials they provide.
Third-party assets such as premium plugins, themes, stock images, fonts, software, APIs, and other licensed resources may remain subject to the terms and licenses of their respective owners.
Ownership or usage rights for custom work delivered by Dev Pulse Innovation may depend on the specific project agreement and payment status.
We reserve the right to retain rights to our own pre-existing materials, processes, templates, tools, concepts, and resources.
10. Third-Party Services
Some projects may require third-party platforms or services, including but not limited to:
- WordPress
- Shopify
- Web hosting providers
- Domain registrars
- Google services
- Social media platforms
- Advertising platforms
- Plugins and software
- Email marketing services
- Payment providers
Third-party services are governed by their own terms, policies, availability, and pricing.
Dev Pulse Innovation is not responsible for changes, outages, restrictions, pricing changes, or failures caused by third-party providers.
11. SEO & Digital Marketing
SEO and digital marketing results can vary depending on many factors, including competition, industry, search engine algorithms, advertising platforms, market conditions, and website performance.
Dev Pulse Innovation does not guarantee specific search engine rankings, traffic levels, sales, leads, advertising results, or revenue unless a specific written agreement states otherwise.
We focus on providing professional strategies and services designed to improve online visibility and support business growth.
12. Website & Service Availability
We make reasonable efforts to keep our website and services available and functional.
However, we do not guarantee uninterrupted availability of our website or services at all times.
Temporary interruptions may occur due to maintenance, technical issues, hosting problems, security incidents, third-party services, or circumstances beyond our control.
13. Cancellation & Refunds
Cancellation and refund terms may depend on the type of service, project stage, work already completed, and the specific agreement with the client.
Work that has already been completed or delivered may not be refundable where applicable.
Any refund request will be reviewed according to the agreed project terms and applicable laws.
14. Website Use
You agree not to use our website or services for unlawful, fraudulent, abusive, harmful, or unauthorized purposes.
You must not attempt to:
- Gain unauthorized access to our website or systems
- Introduce malicious software or harmful code
- Interfere with website functionality
- Misuse our services
- Copy or reproduce website content without permission
- Use our website for fraudulent or illegal activities
We reserve the right to restrict or terminate access where misuse or violations occur.
15. Portfolio & Promotional Use
With appropriate consideration for client confidentiality and any specific agreement, Dev Pulse Innovation may display completed projects, designs, or work samples in our portfolio, website, social media, or promotional materials to demonstrate our experience and services.
If a project requires confidentiality or should not be publicly displayed, this should be discussed and agreed upon before the project begins.
16. Confidentiality
We respect the confidentiality of information shared with us for project purposes.
We will take reasonable steps to protect confidential business and project information and will not intentionally disclose confidential information to unauthorized parties, except where required by law or necessary to provide an agreed service.
17. Limitation of Liability
Dev Pulse Innovation will make reasonable efforts to provide professional and reliable services.
However, to the extent permitted by applicable law, we are not responsible for indirect, incidental, consequential, or business losses resulting from the use of our website, services, third-party platforms, technical interruptions, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.
18. Privacy
Your use of our website and the handling of personal information are also governed by our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, and how we protect it.
Privacy Policy: /privacy-policy/
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of our website or services after an update means that you acknowledge the revised Terms & Conditions, to the extent permitted by applicable law.
20. Governing Law
These Terms & Conditions are intended to be interpreted in accordance with the laws applicable to Dev Pulse Innovation and its operations in Madagascar, subject to any mandatory laws that may apply based on the client’s location.
Where applicable, disputes should first be addressed through good-faith communication between the parties before pursuing formal legal remedies.
21. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Dev Pulse Innovation
Email: info@devpulseinnovation.com
Location: Antananarivo, Madagascar
Serving: Clients Worldwide
Get In Touch
If you have a question about our privacy practices or want to make a privacy-related request, please contact us at info@devpulseinnovation.com.